We can cater a marquee to suit almost any budget. There are a few factors to consider though before we can quote. Please fill in the marquee inquiry form and we will get back to you as soon as possible.

Our smallest marquee is 3mx3m and some of our largest marquees can be 20m wide and 100m long! Our consultants are trained to find the right marquee for your event. Please fill in the marquee enquiry form and we will get back to you as soon as possible

We provide a range of pop up marquees that you are more than welcome to erect yourself. These marquees are modular and can be joined together to make a larger tent. All of our pagodas and pavilions must be delivered and erected by our staff.

Our standard hire period includes 3 days. This gives you a day for the items to be delivered or collected, a day for the event and a day for them to be returned.

Yes! If all items are available and not required for any other bookings we can gladly reorganize your pick-up date. Our standard hire period includes 3 days. For any additional days hire, 20% of the total hire cost is charged per additional day.

We sure can. Our design team can come in and set up your space. This requires a special quote. Please call us on 0477884004 to arrange a meeting.

As soon as possible, it all comes down to the availability of equipment. If you are unsure of your numbers, we recommend booking in a “best guess” to ensure you don’t miss out.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Reductions to your order must be made a minimum of 48 hours in advance or the full amount of the hire may be charged. Any payments that have been made are deposits and cannot be refunded. Additions to your order are welcome as long as the equipment is available.

That’s ok! We understand that special events like weddings demand extra time, please call our friendly team who will be happy to discuss options.

We would love to see you. The first consultation with our design team is completely obligation-free. Please call us on 0477884004 to arrange a meeting.

All equipment must be rinsed free of food and refuse or an additional cleaning fee will be charged. We will re-wash all equipment to meet our strict quality and hygiene standards.

You must notify us immediately by telephone or in-person if you have received something that is broken, stained, faulty, missing, or otherwise damaged and we will do our best to rectify the situation. Failure to notify us in a reasonable amount of time and you may be charged for that item.

Orders must be collected after 10am and dropped back before 10am the following day. All prices quoted are for an overnight hire only. Longer hire periods are negotiated on a per order basis.

Delivery is calculated on a per order basis and is dependent on many factors such as distance, accessibility and scheduling. Please place your order as usual and one of our team will get back to you with a quote.

Yes, you must be onsite to sign for the equipment. Once you have signed for the equipment it is your responsibility to ensure its security until it is collected again.

If an item is unreturned, broken or damaged beyond repair, payment of full replacement value is required within seven days.If an item is returned damaged but repairable, you will be sent an invoice for the cost of repairs and payment is required within seven days. This includes but is not limited to damages that may be caused by weather conditions, accidental, vandalism and theft.

No, Sundays and public holidays are not counted to the overnight hire charge. If your event is on a Saturday, the usual practice is for the goods to be collected Saturday and returned Monday at the normal 1 day rate.

Payment must be received before delivery or on collection unless you have a previously approved account. Generally, we do not invoice your order until collection or dispatch to allow all opportunities for last-minute changes. We can send an invoice early, however, once payment is made the order is locked and cannot be altered. Additions to your order once payment has been made will be invoiced separately.

Payment must be made before or on collection or before dispatch of the equipment

Booking fee’s paid are non-refundable to cancellation, change of date or change-of-mind. • Cancellations 14 days prior to your booking will be eligible for a refund. • Cancellations within 14 days prior to your delivery will be refunded the delivery and pickup fees only. The hire items dollar amount will not be refunded as this is considered loss of opportunity. • No refund applies to our required 50% booking fee.